OrientPass
China arrival · mobile data checklist
Saved guide · reviewed 19 October 2026

This card cannot install or activate an eSIM offline. Keep your private installation email and order reference separately. Plan-specific activation and APN instructions always take precedence.

Before leaving
1. Install using a reliable internet connection after checking your plan’s activation rule. Check that the travel line appears in phone settings and give it a recognisable name.
2. Save your private installation email, order reference and any plan-specific APN details separately. Keep QR and activation codes private.

After landing in a covered destination
1. Turn airplane mode off. Enable the installed travel eSIM and select it for mobile data. Enable data roaming for this travel line if your installation instructions require it.
2. Keep data roaming on your home line and automatic mobile-data switching off. If you need home-number texts, leave that line enabled; home-carrier roaming and call charges still apply.
3. Turn Wi-Fi off in phone settings and try opening a website. This uses the travel plan’s data. Signal bars alone do not prove that internet is working.

If it does not work
1. No signal: check destination coverage and that the travel line is enabled. Turn airplane mode on briefly and then off, or restart the phone; allow it to reconnect.
2. Signal but no internet: recheck the mobile-data line, travel-line roaming, remaining allowance and validity. Use only the APN in your own installation instructions; do not copy another traveller’s settings.
3. Only one app fails: try another website. The app, account or routing may have regional restrictions; buying a larger allowance does not remove them.
4. Do not delete the eSIM to troubleshoot. Use available Wi-Fi to contact support with your order reference, phone model, location and a description of the problem. Do not send QR or activation codes in public.

Email when you have a connection: orientpass@hotmail.com
You can email at any time; this is not an immediate-response guarantee. Sending email and opening online guides require internet.